GEM-CAR FAQ

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Vehicles

Transferring a Vehicle from One Customer to Another Customer

To transfer a vehicle from one customer to another, it is necessary to have both clients registered. To create a new client, click on the menu on the left Clients > Clients > +New. In the new window, enter the…
349 views Posted  1 year  ago by  Victor Elie
Vehicles

Maintenance Program

Maintenance programs are used to create reminders in the vehicle file to schedule maintenance that needs to be done on a regular basis. Once the maintenance program is associated with a vehicle, the advisor will be able to see reminders…
338 views Posted  1 year  ago by  Olivier Brunel
Vehicles

How the Serial Number/VIN Decoder Works

The Serial number/VIN decoder is a system that allows you to identify several pieces of information about a vehicle using the serial number. To consult the list of vehicles, in the main menu located on the left of the application,…
311 views Posted  1 year  ago by  Olivier Brunel
Vehicles

Using Vehicle Files

In order to be able to carry out inspections, maintenance or any other work on a vehicle, it must first have been entered into the database. To consult the list of vehicles, in the main menu located on the left…
305 views Posted  1 year  ago by  Olivier Brunel
Vehicles

Understand the Different Colors of the Serial Number/VIN

When you open the Point of Sale, after selecting the client and the vehicle, you may notice that the Serial Number/VIN has different colors: green or red. But what does this mean? Green = Valid VIN pattern (it is correct)…
252 views Posted  10 months  ago by  Bianca da Silveira De Amorim
Vehicles

Maintenance of Vehicle Makes and Models

GEM-CAR offers a large collection of vehicle makes and models. Clients often: Use the makes and models offered in the list. Manually enter makes and models to add to the list, or simply to avoid having to search the list.…
226 views Posted  11 months  ago by  Bianca da Silveira De Amorim
Vehicles

Replace the Term Vehicle with Another Term

Replacing the term “vehicle” with “team”, for example, in your GEM-CAR is easy: just click on Vehicles > Configurations > Configurations. In the next window, check the box “Change the term ‘Vehicle’ to one of your choice”. Type in the…
212 views Posted  11 months  ago by  Bianca da Silveira De Amorim
Vehicles

Create a New Vehicle - Vehicles Tab

If the right vehicle isn’t selected, you can always add a new vehicle to any client, at any time. You can do it at the Point of Sale: Create a New Vehicle - Point of Sale Or you can create…
212 views Posted  10 months  ago by  Bianca da Silveira De Amorim
Vehicles

Generate a List of Clients and Their Vehicles

Managing customer information efficiently is crucial for any business that deals with vehicle maintenance, sales, or rentals. One way to streamline operations is by generating a comprehensive list of clients and their corresponding vehicles. This helps in tracking customer preferences,…
208 views Posted  11 months  ago by  Bianca da Silveira De Amorim
Vehicles

Search for Vehicles by Plate Number

You can access Point of Sale in three ways: by pressing F1 by pressing the blue Point of Sale button on the Dashboard or by accessing the second tab in the menu on the left. A Point of Sale page…
206 views Posted  10 months  ago by  Bianca da Silveira De Amorim
Vehicles

Sale of a Car to a Private Individual and Sale Through a Dealer

You can choose to sell your car to the buyer of your choice through the dealer who sells you your new car. This transaction is called an "accommodation sale" or, incorrectly, an “accommodation sale”. Advantages of an accommodation sale Often,…
177 views Posted  10 months  ago by  Bianca da Silveira De Amorim
Vehicles

How to Activate the Mandatory VIN Option

To activate the mandatory VIN (Vehicle Identification Number) option, it is essential to understand its role in vehicle identification and security. Enabling this option in your GEM-CAR ensures compliance with regulatory requirements and enhances traceability in vehicle systems. To do…
174 views Posted  7 months  ago by  Bianca da Silveira De Amorim
Vehicles

What is the difference between # stock and # unit/vehicle?

In this FAQ, we will explain the difference between #stock and #unit/vehicle at the Point of Sale and on the vehicle's technical sheet. #stocknumber generated for vehicle sales- Alphanumeric and usually generated on the model brand with an incremental number:…
22 views Posted  1 month  ago by  Bianca da Silveira De Amorim
Vehicles

How to Search # Unit/Vehicle in the Point of Sale

To quickly view customer and vehicle information on the Point of Sale, proceed as follows: Access the main Point of Sale screen to create a new sale. Type the vehicle number in the Vehicle # field, between the Serial number/VIN…
20 views Posted  1 month  ago by  Bianca da Silveira De Amorim
Vehicles

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