GEM-CAR FAQ

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Punch Clock

Generate a Report in Punch Clock

Time control helps the administrator and the workers, mechanics and technicians, to know which jobs have been started and how long each one is taking to complete. This also helps the employer when paying for services or hours worked. To…
162 views Posted  5 months  ago by  Bianca da Silveira De Amorim

Change the Time that a Tech has Punched on a Job in the Time Control

If the technician or mechanic has entered the hours to start a job, but has made a mistake, it is possible to manually change the hours if you have administrator rights or have granted these rights to other employees. Click…
127 views Posted  5 months  ago by  Bianca da Silveira De Amorim

Start using the Punch clock

Time control helps the administrator and the workers, mechanics and technicians, to know which jobs have been started and how long each one is taking to complete. This also helps the employer when paying for services or hours worked. To…
125 views Posted  5 months  ago by  Bianca da Silveira De Amorim

Planned Time/ Real Time/ Sold Time

Planned Time Planned time is the estimated time for a service as indicated in the inventory code. It's a predetermined duration. To view or modify the planned time, follow these steps: From the main menu on the left side of…
123 views Posted  5 months  ago by  Nadine Toutant

Generate a Report on Technician Performance in the Punch Clock

Generating a report on technician performance using Punch clock data provides valuable insights into workforce efficiency and productivity. The analysis focuses on key metrics such as attendance, punctuality, productivity, and overall efficiency. Such a report not only highlights top performers…
89 views Posted  4 months  ago by  Bianca da Silveira De Amorim

10.5 Reasons to Use the Punch Clock

The integrated punch clock in GEM-CAR promotes communication, increased billing rates and engagement of your staff. 1 - Increases labor invoicing ( about 3hrs per work order ) 2 - Accounts for non-productive time3 - Improves communication between advisors and…
82 views Posted  4 months  ago by  Bianca da Silveira De Amorim

Measuring Technician Performance

To measure technician performance, follow the steps below: Configure work bays to associate with technicians. If technicians are not using the Punch Clock, assign jobs to technicians and enter the required and actual times in the Point of Sale. Generate…
45 views Posted  2 months  ago by  Bianca da Silveira De Amorim

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