GEM-CAR FAQ
My shopping cart in the GEM-LINK Catalog contains items added by my colleague. What should I do?
When multiple employees use the same account to access online catalogs, the contents of the shopping cart may be shared between them. Here are two solutions:
Option 1: Automatically empty the cart after each transfer to the Point of Sale
Enable the option to empty the cart after each transfer to the Point of Sale.
This prevents items added by another user from remaining in the active shopping cart.
This option can be configured in your catalog integration settings or directly in the application.
Option 2: Request a second user from your supplier
To avoid any shopping cart conflicts:
Ask your parts supplier to create a second, separate account for your colleague.
Then add this second account in the Internet Catalog settings (in the Point of Sale or in your catalog integrator).
Each user will then have their own independent shopping cart.
Other articles on the subject:
Work on Two Stations Simultaneously in the GEM-LINK Catalog Basket to Create Estimates
Configure the Default Supplier
Configuring Internet Catalog - Advanced Options
GEM-LINKS Configuration - Internet Catalog
Posted
3 weeks
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Bianca da Silveira De Amorim
#2558
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